Park Hotel Group reemplaza su PMS tradicional con Shiji Enterprise Platform para ofrecer una experiencia superior a sus huéspedes

SINGAPORE, agosto 12, 2024 – Shiji, the global hospitality technology innovator is excited to announce that Park Hotel Group has selected Shiji Enterprise Platform (PMS) to further enhance the experience of their guests.  As one of Asia Pacific’s leading hospitality companies, Park Hotel Group continues to innovate by incorporating state-of-the-art technology. Located in Japan’s scenic Ishikari Bay and known for its breathtaking views and exceptional amenities, Grand Park Otaru was the first location to go live with Shiji Enterprise Platform earlier this month.  

The decision to adopt Shiji Enterprise Platform was motivated by the platform’s guest-centric design, which focuses on guest profiles and incorporates robust security and privacy measures. Grand Park Otaru is the first hotel within the group to implement this advanced Property Management System (PMS), building on their existing use of Shiji ReviewPro and Infrasys Cloud POS. This integration underscores Park Hotel Group’s commitment to leveraging technology to provide unparalleled guest experiences.

“Nos complace ver que la tecnología Shiji se implementa en Grand Park Otaru mientras continuamos innovando, lo cual es parte del ADN de Park Hotel Group”, afirmó Shin Hui Tan, director ejecutivo de Park Hotel Group. “Shiji Enterprise Platform se destacó por su interfaz fácil de usar, su integración perfecta y sus capacidades de implementación rápida. Consideramos que Shiji PMS y su conjunto de productos son flexibles y escalables, lo que mejora significativamente la experiencia de nuestros huéspedes y, al mismo tiempo, ayuda a los hoteleros como nosotros a optimizar nuestros flujos de trabajo. Esperamos cultivar una relación duradera con Shiji, mientras continuamos aprovechando las soluciones hoteleras modernas para crecer”. 

Shiji Enterprise Platform distinguishes itself with its comprehensive approach to guest profile management, ensuring that every interaction is tailored to the unique preferences and needs of each guest. Additionally, the platform at Grand Park Otaru is integrated with several industry-leading systems, including Infrasys, ReviewPro, Shiji Analytics, Shiji Payments Tokenization, VisiOnline (Door Lock), TL Lincoln, iHotelier, Dynamic NAV, ANT Labs, JDS PBX Call Accounting, cloud printing, and Lighthouse. These integrations ensure a seamless and personalized guest experience while streamlining hotel operations.  

“Park Hotel Group es líder en lujo y excelencia en el servicio”, afirmó Nikkie Singh, vicepresidente sénior de APAC y Oriente Medio en Shiji Group. “Su elección de Shiji Enterprise Platform refleja su enfoque vanguardista y su compromiso de mejorar los servicios para los huéspedes a través de la tecnología. Ha sido una gran experiencia colaborar y trabajar con los equipos corporativos y hoteleros para lograr este éxito”.  

Mientras Park Hotel Group continúa explorando nuevas formas de integrar la tecnología en sus operaciones, la asociación con Shiji resalta su dedicación para mantenerse a la vanguardia de las tendencias de la industria y superar las expectativas de los huéspedes.  

Acerca de Park Hotel Group 

Headquartered in Singapore, Park Hotel Group is one of Asia Pacific’s leading hospitality companies. Established in 1961, Park Hotel Group’s growing presence in the region today comprises of hotels and resorts across key destinations in Singapore, China, Japan, the Maldives, and more. Park Hotel Group has a brand portfolio featuring its luxury Grand Park, its upscale Park Hotel, its midscale Destination, as well as Park Rewards, its dedicated loyalty programme that rewards guests, diners, and corporate bookers.  
 
Find out more about Park Hotel Group at www.parkhotelgroup.com 

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Acerca de Shiji Group

Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail, and entertainment industries, ranging from hospitality technology platforms, hotel property management solutions, food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji today comprises over 5,000 employees in 80+ subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. For more information visit shijigroup.com

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