Shiji Professional Services
Marca:
Shiji Professional Services
Industria:
Hostelería
Regiones:
Américas, China
Shiji Professional Services

Acerca de los servicios profesionales de Shiji

Shiji Professional Services delivers support for property solutions, property management and consulting services for the leading PMS and POS systems on the market.

Shiji Professional Services infograph Shiji Group
Construido sobre años de servicio

Shiji has decades of experience around the world and brings its extensive industry insights to every project. 

Expertos locales

With skilled and responsive local teams covering the Americas and China, Shiji provides localized support with global resources.

Punto de contacto único

Every client has a dedicated single account manager for all systems, keeping information clear and easy to understand.

Por qué Shiji Professional Services

Shiji Professional Services stands out from the competition. Shiji offers clients customized outside-the-box solutions, dedicated PMS and POS teams, and over 40 experienced US-based experts, as well as local teams to support each region. Shiji's consulting team assists chains of all sizes with upgrades, new installations, training, backup solutions, and interfaces.  All projects are guided by a dedicated project management team to ensure clients' projects are delivered within a quick turnaround time. 

Servicios de implementación

Shiji Implementation Services always includes a Hospitality Project Management team with a dedicated project manager ready to help with interface installations, and on-property and remote training. The team offers new installation services, including training, cutover and ‘go-live’ support,  ‘peer’ functionality review, settings optimization, and interface installations (ADS, GDS, and OWS/OEDS).

01

Servicios de gestión de proyectos

Every project has a dedicated project management team offering assistance with new property openings, brand changes or conversions, vendor coordination, including with third parties, and project documentation.

02

Servicios de soporte de PMS, ORS y POS

Cuando se trata de servicios PMS, ORS o POS, Shiji ofrece compatibilidad remota 24/7/ 365 con Opera / micros, incluida la interfaz y la compatibilidad con conexiones externas, como OXI, SLA definidos, escalado a Oracle y seguimiento según sea necesario, así como una conexión segura con Bomgar.

03

PÓNGASE EN CONTACTO

Shiji Professional Services ofrece soluciones de asistencia rápidas y asequibles sin comprometer la calidad y la consistencia del servicio que exigen los clientes. Si su hotel está abierto, el soporte de Shiji está abierto, a la espera, listo para ayudar 24 horas al día, todos los días. ¿Quiere pasar más tiempo interactuando con los huéspedes y menos tiempo preocupándose por la tecnología?

Más en nuestro blog

Manténgase al día de las últimas novedades del sector de la hostelería.