El Dolder Grand elige a Shiji para impulsar su transformación digital

BERLIN, Germany, julio 25, 2024 – Shiji, the global leader in hospitality technology, proudly announces its strategic partnership with the Dolder Grand, an iconic luxury hotel located in Zurich, Switzerland. This partnership marks the implementation of Shiji’s cutting-edge Shiji Enterprise Platform (PMS) and Infrasys Point-of-Sale POS system throughout the Dolder Grand's distinguished property.  

Known for its breathtaking views of the city, Lake Zurich, and the Swiss Alps, the Dolder Grand is poised to elevate its operational efficiency and guest satisfaction through Shiji’s next-generation technology.  Upgrading from legacy systems, the Dolder Grand will integrate Shiji’s advanced POS at multiple outlets. Shiji’s solutions, built to accommodate every sector of the hospitality industry, have seen a rapid adoption in the luxury sector and were chosen by the Dolder Grand for their enterprise-grade security, extensive smart automation, and single guest profile features. The systems’ integrated cloud-based architecture also allows seamless updates and real-time data analytics, ensuring that the hotel’s staff can provide impeccable service.  

"La adopción del PMS de Shiji y del POS Infrasys en el Dolder Grand es parte de nuestra visión de llevar la tecnología al sector hotelero de lujo", afirmó Markus Granelli, director general del Dolder Grand. "Nos esforzamos por brindar el mejor y más personalizado servicio posible, y vemos la tecnología como un facilitador para capacitar a nuestros equipos de una manera que ayude a los huéspedes a aprovechar al máximo su estadía. Shiji ha demostrado que pueden lidiar con las demandas de la industria hotelera de lujo."

La selección de PMS e Infrasys de Shiji por parte de Dolder Grand está respaldada por datos y análisis relevantes de la industria. Las propiedades de lujo que han implementado los sistemas de Shiji reportan operaciones más eficientes y una mejora notable en los puntajes de satisfacción de los huéspedes. en las puntuaciones de satisfacción de los huéspedes. Estas métricas demuestran los beneficios tangibles que la tecnología de Shiji ofrece, garantizando que el Dolder Grand pueda cumplir su promesa de ofrecer experiencias excepcionales a sus huéspedes.

"Estamos entusiasmados de asociarnos con Dolder Grand", afirmó Wolfgang Emperger, vicepresidente senior para Europa y África de Shiji. "Nuestro éxito global en la industria hotelera de lujo fue una elección que hicimos, porque si podemos gestionar la industria hotelera de lujo, sabemos que podemos realizar entregas a cualquier tipo de hotel, y estamos orgullosos de ver cómo nuestros clientes también lo notan. Al elegir PMS e Infrasys de Shiji, Dolder Grand está estableciendo un nuevo punto de referencia para la innovación y la tecnología en la icónica industria hotelera de lujo".

Mientras el Dolder Grand continúa estableciendo nuevos estándares en hospitalidad de lujo, la asociación con Shiji representa un momento clave en la trayectoria del hotel. Para obtener más información sobre el PMS de Shiji, Shiji Enterprise Platform, visite enterprise.shijigroup.com. Para obtener más información sobre Infrasys Cloud POS, visite infrasys.shijigroup.com/

Acerca de Shiji Group

Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail, and entertainment industries, ranging from hospitality technology platforms, hotel property management solutions, food and beverage and retail systems, payment gateways, data management, online distribution, and more. Founded in 1998 as a network solutions provider for hotels, Shiji today comprises over 5,000 employees in 80+ subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. For more information, visit shijigroup.com.

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Acerca del Dolder Grand  

Opened in 1899, the Dolder Grand has 175 luxurious rooms and suites. Regally perched high above Zurich on the Adlisberg, the City Resort offers stunning views of the vibrant city life, Lake Zurich and the Swiss Alps. In 2024, the Dolder Grand celebrates its 125th anniversary. The legendary hotel has had an extraordinary history with illustrious guests and has established itself as a destination for culinary delights, art and wellness. The striking, palatial building bears the signature of renowned architect Lord Norman Foster. With its five restaurants, the five-star superior hotel offers an exceptional dining concept: “The Restaurant” (two Michelin stars and 19 Gault Millau points), “Mikuriya” (16 Gault Millau points), “Saltz restaurant” (15 Gault Millau points), the vegan-vegetarian garden restaurant “blooms” (14 Gault Millau points) and changing restaurant concepts. The Canvas Bar & Lounge complements the culinary offerings that garnered the Dolder Grand the title of “Hotel of the Year 2024” by GaultMillau. The spa area offers 4,000 square metres of pure relaxation. The hotel is also known for its extensive art collection, encompassing over 100 works from world-renowned artists including Salvador Dalí and Takashi Murakami. The Dolder Grand is a member of the Leading Hotels of the World, Swiss Deluxe Hotels and the Responsible Hotels of Switzerland.  For images and general information, visit our media page.  

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