Too many reports, not enough answers: How Twilight Data + AI brings hotel data together

For many hotel teams, the numbers they need live in separate systems. A general manager preparing for the morning meeting pulls figures from several reports. Headquarters teams try to compare properties, brands, and regions that report in different currencies. Reporting becomes slow and manual, and by the time the numbers line up, the moment to act on them may have passed.

What is Shiji Twilight Data + AI?

Twilight Data + AI was built to change that. It is a hotel analytics and business intelligence solution connected to Shiji Platform, the shared foundation beneath Shiji’s hotel applications. Natively connected to Daylight PMS, Shiji’s property management system, it brings operational data into one centralized analytics environment instead of separate reports, so general managers, sales and marketing teams, and headquarters teams can review performance for a single hotel or a whole portfolio.

How Twilight Data + AI connects to Shiji Platform and Daylight PMS

Today, the native connection with Daylight PMS provides automated, near-real-time data flows into Twilight Data + AI. Depending on which other Shiji solutions a hotel uses and how they are set up, those solutions can add further operational perspectives to the same analytics environment.

What hotel data does Twilight Data + AI bring together?

Data flows into Twilight Data + AI automatically. Most data is refreshed approximately every two hours, and pickup data is refreshed once a day, giving teams near-real-time insight into hotel performance. Twilight Data + AI supports analytics across reservations, groups, memberships, marketing, and company and travel-agent production, bringing key hotel data together for analysis in one place.

Multi-property hotel analytics across properties and currencies

For multi-property hotel analytics, Twilight Data + AI lets hotel groups analyze portfolio-level performance and break results down by individual property. It is also built for single-property operations. Each user sees the properties they are authorized to access.

Teams can use 15+ interactive dashboards, define flexible comparison periods, and work across multiple currencies. Customers can also provide budget and forecast data to compare actual performance against business targets. This helps teams answer practical questions faster, from how occupancy and revenue are developing to how individual properties are performing against budget.

Which hotel teams use Twilight Data + AI?

Different hotel teams can use Twilight Data + AI to focus on the information relevant to their roles. General managers can monitor occupancy and revenue metrics, and track performance against budget and forecast. Sales and marketing teams can explore account production and guest-related dimensions, while headquarters teams can analyze portfolio performance and regional or brand-level results.

Trusted by hotel groups

100+ properties using Twilight Data + AI

Dakota Hotels describes the reporting side of working with Shiji this way:

“From an analytical reporting side of things, [we] saw Shiji’s products provided reporting and analytics above and beyond other providers out there. It really delivered what we needed.”

— Katie D. Forrest, Dakota Hotels

Twilight Data + AI at a glance

Twilight Data + AI turns complex hotel data into clearer, actionable analytics.

• What it is: Shiji’s hotel analytics and business intelligence solution

• Foundation: connected to Shiji Platform; natively connected to Daylight PMS

• Who it’s for: single hotels and multi-property hotel groups

• Data refresh: most data approximately every two hours; pickup data once a day

• Analysis: 15+ interactive dashboards, portfolio and property views, flexible comparison periods, multiple currencies, and budget and forecast comparisons

• Other Shiji data sources: can be added depending on setup

With Twilight Data + AI, hotels can spend less time bringing information together and more time understanding what it means for their business.

Learn more about Shiji Twilight Data + AI and how centralized hotel analytics can support smarter decisions across your properties.