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Hyatt Hotels Corporation

Global

Following a series of global pilots, Hyatt has officially selected Infrasys Cloud from the Shiji Group to power its food and beverage systems

Global

Infrasys POS

Global Chains

Global

Area of operation

76

Number of properties

1,300

Number of rooms

Hyatt has chosen Infrasys Cloud, a cloud-based Restaurant Enterprise Solution, to enable many of its food and beverage outlets. The solution was built by the Shiji Group and is used by hotels and restaurants in Asia Pacific, Europe, and the United States. Infrasys Cloud will enhance guest and colleague experiences across Hyatt's food and beverage outlets and seamlessly integrates with Hyatt's technology ecosystem. The Infrasys team is dedicated to providing a high level of service and support to Hyatt for years to come.

Solutions implemented

Infrasys POS

Reviewpro Reputation

Iceportal Content

Shiji Platform

Daylight PMS

Meridian Experiences

Horizon Distribution

Astral Payments

Twilight Data + AI

Hyatt has officially selected Infrasys Cloud from the Shiji Group

Shiji Group announced that Hyatt has selected Infrasys Cloud, a hardware agnostic and cloud-based Restaurant Enterprise Solution, as a solution to enable many of its food and beverage outlets.

Infrasys Cloud is a leading restaurant point of sale system used by hotels and restaurants in Asia Pacific, Europe, and the United States and was built from the ground up by the Shiji Group. With this solution, Hyatt aims to enhance guest and colleague experiences across its food and beverage outlets. Infrasys Cloud seamlessly integrates with Hyatt’s technology ecosystem, and Shiji Payment Solutions and Business Intelligence.

Infrasys Cloud was built based on over 20 years of experience on food and beverage systems and market input from an extensive client roster.

Infrasys Cloud provides a robust administrative feature set; is user-friendly, easy to learn, and hardware agnostic; and supports a diverse set of experiences. We have been working with Shiji for many years as a system integrator in the Asia Pacific region and are excited to extend our relationship to include their solutions on a global scale. With Hyatt's custom applications now available, we are working with Shiji to enhance food and beverage experiences for both guests and colleagues.

said Jeff Bzdawka, SVP Global Hotel Technology at Hyatt.

The Infrasys team is dedicated to bringing Shiji level of service and support to Hyatt for years to come.

We're honored to have been selected by Hyatt for our Infrasys Cloud solution. It has been an exceptional experience working with leading industry professionals. We look forward to continuing to work with Hyatt to provide the latest in technology to enhance business process and guest engagement.

said Kevin King, COO of Shiji Group.

The term Hyatt” is used in this release to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.

About the

Hyatt Hotels Corporation

Hyatt Hotels Corporation is a multinational hospitality company that owns, operates, manages, and franchises luxury hotels, resorts, and vacation properties worldwide.

About Shiji Group

Shiji Group is a multinational technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail, and entertainment industries, ranging from hospitality technology platforms, hotel management solutions, food and beverage, and retail systems, payment gateways, data management, online distribution and more.

Founded in 1998 as a network solutions provider for hotels, Shiji Group today comprises over 5,000 employees in 80+ subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets.

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