Has Hotel Technology Lost Its Way? Getting Back on Track to Building the Ultimate Tech Stack

As the Director of Digital, Data & Technology at Pro-Invest Group, Howard stays at the forefront of industry trends, driving digital transformation and innovation. He passionately leverages technology for innovation and operational efficiency. With a proven track record in transformative IT initiatives, he excels in aligning technology strategies with business objectives. Leading the IT function, Howard develops and executes comprehensive strategies, collaborating with cross-functional teams to ensure technology investments align with organizational goals. Beyond managing IT operations, Howard proactively explores emerging technologies, implementing cutting-edge solutions that drive efficiency, enhance customer experiences, and unlock new revenue streams.

Terence Ronson, the pioneering force behind Pertlink, an IT consulting powerhouse based in Hong Kong, embarked on his entrepreneurial journey in 2000. His company is distinguished by its commitment to enhancing IT solutions, particularly for the hospitality and senior living industries. Terence's career began in the culinary world as a chef in London, a role that laid the groundwork for his eventual shift to hotel systems management in Asia in 1996. His expertise in technology has been instrumental in several award-winning projects across Hong Kong and other parts of Asia. Terence is active in professional circles and plays a key role in organizing Hotel TECH conferences. His reputation as a global speaker is well-established, and he is frequently consulted for his insights on technology in the hospitality and senior living sectors. Additionally, Terence is known for his popular blog, which shares valuable guidance on the 'Do's and Don'ts' of technology in these industries.

Nikkie Singh, the Senior Vice President of Shiji for the Asia Pacific and Middle East regions, is a seasoned executive with a wealth of experience in these dynamic markets. With a proven track record of success in the technology sector, Nikkie serves as a pivotal force behind Shiji's achievements in APAC and the Middle East. Leading management, sales, and expansion initiatives, she is dedicated to fostering authentic strategic partnerships. Nikkie's commitment is evident in her deep understanding of clients' businesses, allowing her to deliver tailored solutions that address specific challenges. Her visionary leadership consistently elevates Shiji's presence in these vibrant and ever-evolving markets

A former hotel general manager, author and marketing executive, Daniel Craig is the founder of Reknown, a Vancouver-based consultancy providing marketing strategy and services to hospitality and technology clients worldwide.