Hotel Pricing & Reputation in 2024: When Will the Bubble Burst?

With two decades of hands-on experience in hotel operations and management, I am a passionate hotelier who thrives on data-driven solutions. My expertise lies in crafting top-tier guest satisfaction that harmonize seamlessly with revenue strategies. Join me in exploring the symbiotic relationship between price, quality and guest retention for unparalleled hospitality success

Chief Commercial Officer and member of the Management Committee at NH Hotel Group since julio 2016. He is expert and passionate on Revenue Management, Commercial practices and distribution with a complete background and experience in both urban and resorts area gained through international hospitality companies as Melia Hotels International, Hesperia, the Ritz or Le Meridien. He co-founded the Revenue Management & Distribution firm Xotels (2006) and is the founder of the Master’s Degree “Expert on Revenue Management” at Universidad Rey Juan Carlos in Madrid (2009).

Neil James has a comprehensive background in hotel management and hotel tech, covering roles from front office and operations, to product and channel management. His industry knowledge and commitment led to his growth within Shiji ReviewPro since 2012, moving from Director of Engagement, to VP of Global Customer Success, and then to his present role as COO of Shiji Guest Solutions.

A former hotel general manager, author and marketing executive, Daniel Craig is the founder of Reknown, a Vancouver-based consultancy providing marketing strategy and services to hospitality and technology clients worldwide.