Amadeus y Shiji se asocian para ofrecer a los hoteles un conjunto completo de tecnologías para el sector hotelero

[septiembre 15, 2025] – Amadeus and Shiji will expand their agreement to promote and facilitate the licensing and referral of each other’s best-in-class solutions, offering hoteliers a more comprehensive end-to-end portfolio. This includes industry-leading products such as Shiji Daylight PMS, Infrasys POS, Amadeus HotSOS, Amadeus Delphi, Amadeus iHotelier and Amadeus Central Reservation System (ACRS) among others.  

A través de esta alianza, Amadeus y Shiji están integrando sus soluciones de forma innovadora para ofrecer un mayor valor al sector hotelero. Mejorará las conexiones existentes entre soluciones como Daylight PMS con Delphi, HotSOS y ACRS, y permitirá la integración de una imagen única para que ACRS se convierta en el registro maestro de inventario, tarifas y disponibilidad de productos de habitaciones y otros productos.

Ventajas clave para los hoteleros

Esta colaboración está diseñada para apoyar a los hoteles mediante:

• Providing an integrated technology suite – A complete stack of solutions covering property management, point of sale, central reservations, sales and catering, and hotel operations with state-of-the-art integrations.

• Improving topline sales through guest servicing and personalization – By leveraging unique single-image integration at attribute or room-type level, hoteliers can expand ACRS enablers across all available channels to enhance their merchandizing and upsell strategies

• Streamlining vendor management – Hotels can now work through a single provider to access all mission-critical technology needs, including a unified approach to first line service and support. For instance, this enables Shiji Daylight PMS to be licensed via Amadeus and bundled with other Amadeus products, or Amadeus Delphi & HotSOS suite of products to be licensed via Shiji and bundled with Daylight PMS. Both companies will continue to operate individually, independently manage their services and security as well as separately host customer data.

• Enhancing global service and continuity – With Amadeus and Shiji’s combined global reach, hotels benefit from broad support and a seamless experience across markets.

• Driving efficiency and innovation – By leveraging the most advanced solutions and technology on the market today, hotels can centralize their technology partners and buying power, thus receiving more unified support and service.

“We are excited to work with Amadeus to deliver a global solution that empowers hotels with cutting-edge technology and seamless support,” comments Kevin King, CEO of Shiji International. “This collaboration ensures that hotels have access to the most advanced tools available, all within a fully connected ecosystem.”

“With this alliance, we are redefining how hotels access and use technology,” says Francisco Pérez-Lozao Rüter, President of Hospitality, Amadeus. “By bringing our products and expertise together with Shiji’s and providing new single-image integrations, we are offering an unparalleled solution that addresses historical fragmentation and delivers the best in PMS, POS, CRS, sales and catering, and hotel operations technology.”

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