COMO Uma Ubud Bali Enhances Guest-Centric Dining with Shiji Infrasys POS

Singapore, September 22, 2026 – Shiji, the global leader in hospitality technology, today announced that COMO Uma Ubud Bali, the luxury retreat located in the cultural heart of Bali, has successfully gone live with Shiji’s Infrasys POS. The implementation marks an important step in the resort’s ongoing commitment to delivering exceptional guest experiences while enhancing operational efficiency across its food and beverage operations.

Nestled among lush tropical landscapes and overlooking Bali’s iconic rice terraces, COMO Uma Ubud Bali is renowned for its contemporary design, wellness-focused offerings, and deep connection to local culture. As guest expectations continue to evolve, the resort sought a modern, flexible point-of-sale solution capable of supporting its sophisticated dining operations while enabling teams to deliver the personalized service that defines the COMO experience.

With the deployment of Infrasys POS, COMO Uma Ubud Bali now benefits from a cloud-based platform that streamlines food and beverage operations, improves workflow efficiency, and provides real-time visibility across outlets. The intuitive system supports centralized order management and enhanced coordination between teams, helping staff respond more quickly and effectively to guest needs.

Designed specifically for hospitality environments, Infrasys POS creates a connected operational ecosystem that links front-of-house service with back-office functions, including reporting and inventory management. By reducing manual processes and improving operational visibility, the platform enables greater consistency across outlets while allowing teams to focus more on meaningful guest interactions.

“At COMO Uma Ubud Bali, we are committed to delivering intuitive, highly personalized experiences that reflect both the character of Bali and the expectations of today’s luxury traveler,” said Gede Suteja, Cluster General Manager at COMO Uma Ubud Bali. “The implementation of Shiji’s Infrasys POS enables our teams to operate with greater efficiency and precision behind the scenes, allowing us to focus on what matters most: creating seamless and memorable experiences for our guests at every dining touchpoint.”

Prior to the implementation, the resort relied on more traditional operational workflows that limited visibility and coordination across outlets. With Infrasys POS now live, teams benefit from a centralized platform that improves communication between front- and back-of-house operations, enhances order accuracy, and supports a more responsive service environment.

“COMO Uma Ubud Bali is a brand that places guest experience at the center of everything it does,” said Thistle Lim, Director of Sales for Singapore, Indonesia and the Maldives of Shiji Group. “We are proud to support the resort with a modern, cloud-native POS platform that helps streamline operations while empowering teams to deliver the personalized service today’s luxury travelers expect.”

The successful implementation reflects the close collaboration between the teams at COMO Uma Ubud Bali and Shiji, ensuring a smooth transition with minimal disruption to daily operations. The deployment also reinforces Shiji’s growing presence across Bali’s luxury hospitality market, where leading hotels and resorts are increasingly adopting cloud-based technologies to support service excellence and evolving guest expectations.