Shiji launches Iceportal Content, enabling next-level amenity, descriptive, and policy content distribution for hotels

ATLANTA, Georgia, United States, junio 25, 2024 – Shiji, the hospitality technology innovator, is proud to announce the launch of Shiji Iceportal Content, a comprehensive content distribution solution for accommodation providers and the latest addition to the Shiji product line. Building on the legacy of Shiji IcePortal, Shiji Iceportal Content delivers a state-of-the-art platform that sources, curates, manages, and automates the distribution of all content fields – visual, textual, amenities, facilities, taxes, and policy content.

Hotel brands have traditionally struggled with maintaining consistent and updated information due to scattered data sources and manual data management across multiple platforms. This results in high refund rates and low guest satisfaction scores due to mismatched expectations. Shiji Iceportal Content solves these problems by centralizing content management, automating the distribution process, and reducing manual errors. The new solution’s innovative features and comprehensive approach make it an essential tool for any hotel brand looking to streamline operations and enhance guest satisfaction.  

"For years, our IcePortal customers have asked us for a solution to help them solve all their content challenges.” said Joe McMahon, Vice President of Product for Shiji Distribution Solutions.  “Shiji Iceportal Content is a game-changer for content distribution in hospitality.  By providing a single source of truth for all content, we enable hotel brands to maintain consistent and accurate information across all channels, saving valuable time and reducing errors.  The outcome is higher quality content which ultimately improves guest experience and increases ADR."

La plataforma presenta distribución automatizada, importación e integración de múltiples fuentes, comercialización de hoteles más allá de las habitaciones y la capacidad de administrar más de 2,000 atributos (y en aumento) para servicios dentro y fuera del sitio. Ofrece una experiencia de usuario en seis idiomas y distribución de contenido en doce idiomas, junto con distribución con un solo clic en todos los canales e informes inteligentes con análisis de panel para optimizar aún más la gestión de contenido para los hoteles.

“Shiji Iceportal Content is the outcome of close collaborations with our customers,” said Anson Lau, Managing Director Global of Shiji Distribution Solutions.  “Over the last 24 months we built it together with a group of customers.  They are now happy with it, and we're ready to launch it to the world.”

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