Atención al cliente

We're happy to help with any questions you might have for Shiji Group. For specific product or service questions please contact the relevant subsidiary.

Please select a product

Infrasys

Soporte

America

North America
Shijicare Customer Portal:
https://support-intl.shijigroup.com
Technical Support:
+1(404) 948 4430
possupport-us@shijigroup.com
Caribbean
Shijicare Customer Portal:
https://support-intl.shijigroup.com
Technical Support:
+1(404) 948 4430
possupport-us@shijigroup.com
Mexico
Shijicare Customer Portal:
https://support-intl.shijigroup.com
Technical Support:
+52 800 283 2766
possupport-us@shijigroup.com
South America- Chile
Shijicare Customer Portal:
https://support-intl.shijigroup.com
Technical Support:
+56 2 2840 1847
possupport-us@shijigroup.com
Soporte

EMEA

Austria
Shijicare Customer Portal:
https://support-intl.shijigroup.com
Technical Support (In Country Calls Only):
+43 800 007800
possupport-eu@shijigroup.com
Belgium
Shijicare Customer Portal:
https://support-intl.shijigroup.com
Technical Support:
+32 2 899 47 99
possupport-eu@shijigroup.com
Cyprus
Shijicare Customer Portal:
https://support-intl.shijigroup.com
Technical Support (In Country Calls Only):
+357 (800) 77194
possupport-eu@shijigroup.com
Denmark
Shijicare Customer Portal:
https://support-intl.shijigroup.com
Technical Support:
+45 787 688 06
possupport-eu@shijigroup.com
Francia
Shijicare Customer Portal:
https://support-intl.shijigroup.com
Technical Support:
+33974592743
possupport-eu@shijigroup.com
Alemania
Shijicare Customer Portal:
https://support-intl.shijigroup.com
Technical Support:
+49 89 4120 7181
possupport-eu@shijigroup.com
Italia
Shijicare Customer Portal:
https://support-intl.shijigroup.com
Technical Support (In Country Calls Only):
+39 800 137282
possupport-eu@shijigroup.com
Países Bajos
Shijicare Customer Portal:
https://support-intl.shijigroup.com
Technical Support:
+31 850012706
possupport-eu@shijigroup.com
Polonia
Shijicare Customer Portal:
https://support-intl.shijigroup.com
Technical Support:
+48 32 224 72 75
possupport-eu@shijigroup.com
Qatar
Shijicare Customer Portal:
https://support-intl.shijigroup.com
Technical Support (In Country Calls Only):
+974 800 101 234
possupport-eu@shijigroup.com
España
Shijicare Customer Portal:
https://support-intl.shijigroup.com
Technical Support:
+34 931 22 43 48
possupport-eu@shijigroup.com
Switzerland
Shijicare Customer Portal:
https://support-intl.shijigroup.com
Technical Support:
+41 43 505 14 99
possupport-eu@shijigroup.com
Turkey
Shijicare Customer Portal:
https://support-intl.shijigroup.com
Technical Support:
+90 850 390 7504
possupport-eu@shijigroup.com
United Arab Emirates
Shijicare Customer Portal:
https://support-intl.shijigroup.com
Technical Support:
+971 8000 320 382
possupport-eu@shijigroup.com
Reino Unido
Shijicare Customer Portal:
https://support-intl.shijigroup.com
Technical Support:
+44 2039 620 359
possupport-eu@shijigroup.com
Soporte

Asia Pacific

Australia
Shijicare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support:
+61 2 8880 5102
POSSupport-AU@shijigroup.com
China
Shijicare Customer Portal:
https://shijicrm.shijicloud.com
Technical Support:
+86 4000 211 988
support_shijicloud@infrasys-intl.com
Guam
Shijicare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support:
+65 6337 4543
POSSupport-SG@shijigroup.com
Hong Kong (China)
Shijicare Customer Portal:
https://shijicrm.shijicloud.com/
Technical Support:
+852 3001 6566
infrasys-support@shijigroup.com
India
Shijicare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support:
00 08000 401472
POSSupport-IN@shijigroup.com
Indonesia
Shijicare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support:
+65 6337 4543
POSSupport-SG@shijigroup.com
JAPÓN
Shijicare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support:
+81 50-3196-1025
POSSupport-JP@shijigroup.com
Malaysia
Shijicare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support:
+603 7662 1121
POSSupport-MY@shijigroup.com
Philippines
Shijicare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support:
+63 2 8540 9595
POSSupport-PH@shijigroup.com
Saipan
Shijicare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support:
+65 6337 4543
POSSupport-SG@shijigroup.com
Singapur
Shijicare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support:
+65 6337 4543
POSSupport-SG@shijigroup.com
South KOREA
Shijicare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support:
+65 9069 2911
Thailand
Shijicare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support:
+66 25440088
POSSupport-TH@shijigroup.com
Vietnam
Shijicare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support:
+84 244 45 82072
POSSupport-VN@shijigroup.com

Concept

Soporte

America

Unitedstates
Technical Support:
+1(404) 948 4430
South America/Chile
Technical Support:
+56 2 2840 1847
Soporte

EMEA

Cyprus
Technical Support:
+35 722007520
Denmark
Technical Support:
+45 787 688 06
Francia
Technical Support:
+33974592743
Alemania
Technical Support:
+49 89 4120 7181
Países Bajos
Technical Support:
+31 850012706
Polonia
Technical Support:
+48 32 224 72 75
Portugal
Technical Support:
+351 308814300
Qatar
Technical Support:
+974 800 234
España
Technical Support:
+34 931 22 43 48
Turkey
Technical Support:
+90 850 390 7504
United Arab Emirates
Technical Support:
+971 8000 320 382
Reino Unido
Technical Support:
+44 2039 620359
Soporte

Asia Pacific

Australia
Technical Support:
+61 2 8880 5102
China
Technical Support:
+86 4000 211 988
Hong Kong (China)
Technical Support:
+852 82030868
India
Technical Support:
+91 97112 59050
Indonesia
Technical Support:
+65 9069 2911
JAPÓN
Technical Support:
+81 345403750
Malaysia
Technical Support:
+603 5621 1122
Philippines
Technical Support:
+63 180013220128
Singapur
Technical Support:
+65 9069 2911
South Korea
Technical Support:
+65 90692911
Thailand
Technical Support:
662021 0512
/
6694956 1525
(24x7Hotline)
Vietnam
Technical Support:
+84 904 16 29 65

IcePortal

Soporte

US & Canada

Atención al cliente
TechnicalSupport:
+1 404 948 4430
Mon-Fri: 9am-9pm (local time)
Soporte

Asia Pacific

Atención al cliente
Technical Support:
+86 10 59325376
Mon-Fri: 9am-5:30pm (local time)
Soporte

EMEA

EMEA
Technical Support:
+48 32 224 72 75
Mon-Fri: 9am-5pm (local time)
Francia
Technical Support:
+33 97 459 2743
Mon-Fri: 9am-5pm (local time)
Alemania
Technical Support:
+49 89 4120 7181
Mon-Fri: 9am-5pm (local time)
Países Bajos
Technical Support:
+3185 001 2706
Mon-Fri: 9am-5pm (local time)
España
Technical Support:
+34 931 22 43 48 
Mon-Fri: 9am-5pm (local time)
Reino Unido
Technical Support:
+44 2039 620 359
Mon-Fri: 9am-5pm (local time)

Shiji Enterprise Platform

Soporte

America

North America
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+1 (404) 948 4430
South America
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+56 2 2840 1847
Soporte

EMEA

Alemania
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+4989 4120 7181
Reino Unido
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+442039 620 359
Países Bajos
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+31 850012706
Cyprus
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+35 722007520
Denmark
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+45 787 688 06
Francia
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+33974592743
Polonia
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+48 32 224 72 75
España
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+34931 22 43 48
Turkey
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+90 850 390 7504
Austria
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+43800 010006
Switzerland
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+4143 505 14 99
United ArabEmirates
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+971 8000 320 382
Soporte

Asia Pacific

China
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
4008 200 188
Hong Kong (China)
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+852 30001 6566
Singapur
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+65 6337 4543
Malaysia
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+60 3 5621 1122
Australia
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+61 2 8880 5102
India
Shijicare Customer Portal:
Website:
https://support-intl-pms.shijigroup.com
Technical Support:
00 08000 401472
Indonesia
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+65 6337 4543
JAPÓN
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+81 345403750
Philippines
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+65 63374543
South Korea
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+65 9069 2911
Thailand
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+66 2508 8775
Vietnam
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+84 244 45 82072
Guam
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+65 6337 4543
Saipan
Shijicare Customer Portal:
https://support-intl-pms.shijigroup.com
Technical Support:
+65 6337 4543

Shiji ReviewPro

Soporte

EMEA

Atención al cliente
Correo electrónico:
reviewpro.customersuccess@shijigroup.com
Soporte

APAC

Atención al cliente
Technical Support:
reviewpro.asia@shijigroup.com
Soporte

China

Atención al cliente
Technical Support:
reviewpro.china@shijigroup.com
Soporte

ee.uu

Atención al cliente
Technical Support:
reviewpro.us@shijigroup.com
Soporte

Australia & New Zealand

Atención al cliente
Technical Support:
reviewpro.anz@shijigroup.com

Shiji Distribution Solutions

Soporte

US & Canada

Atención al cliente
TechnicalSupport:
+1 404 948 4430
Mon-Fri: 9am-9pm (local time)
Soporte

Asia Pacific

Atención al cliente
Technical Support:
+86 10 59325376
Mon-Fri: 9am-5:30pm (local time)
Soporte

EMEA

EMEA
Technical Support:
+48 32 224 72 75
Mon-Fri: 9am-5pm (local time)
Francia
Technical Support:
+33 97 459 2743
Mon-Fri: 9am-5pm (local time)
Alemania
Technical Support:
+49 89 4120 7181
Mon-Fri: 9am-5pm (local time)
Países Bajos
Technical Support:
+3185 001 2706
Mon-Fri: 9am-5pm (local time)
España
Technical Support:
+34 931 22 43 48 
Mon-Fri: 9am-5pm (local time)
Reino Unido
Technical Support:
+44 2039 620 359
Mon-Fri: 9am-5pm (local time)

Shiji Digital Dine

Atención al cliente
The Shiji Guest Solutions portal:
https://support-intl-guestsolutions.shijigroup.com
shijiguestsolutions.support@shijigroup.com

Shiji Digital Stay

Atención al cliente
The Shiji Guest Solutions portal:
https://support-intl-guestsolutions.shijigroup.com
shijiguestsolutions.support@shijigroup.com
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Ve arriba

Shiji se compromete a conectar el negocio de la hostelería a nivel global. Ofrecemos un conjunto integrado de soluciones tecnológicas que permiten una mayor conexión entre las empresas hoteleras, retailers, grupos de restauración y entretenimiento, con sus clientes.

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